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Rated the best bed company in South Africa.
Based on 6321 reviews
Written by: Lameesah K
12 June 2026 at 17:25:14
u2b50u2b50u2b50u2b50u2b50 Outstanding Service from Mattress Warehouse!
From the moment I placed my order, the service was exceptional. A special thank you to Sboniso Faya, who contacted me to ensure my order had been received, asked all the relevant questions, and went above and beyond to arrange delivery within my preferred time frame. His professionalism and attention to detail made the entire process seamless.
n
nI would also like to extend my sincere appreciation to Victor and Sbongiseni for the amazing delivery service. They were punctual, friendly, professional, and handled everything with great care. Their positive attitude and efficiency made the delivery experience stress-free and enjoyable.
n
nIt's rare to receive such outstanding customer service from start to finish. Thank you to Sboniso, Victor, and Sbongiseni for exceeding expectations. I highly recommend Mattress Warehouse and will definitely be a returning customer! ud83dudc4fud83dudc4fud83dudc4fu2b50u2b50u2b50u2b50u2b50
Written by: Keshnee N
12 June 2026 at 16:27:39
Great Service
Mboh & Thabani assisted with the delivery of my mattress. They were efficient and very punctual.
Written by: Benjamin N
12 June 2026 at 14:25:53
Excellent first time purchase with The Mattress Warehouse
Victor and Sbongiseni was excellent during the delivery and extremely helpful, they brought an excellent presence. The bed is absolutely amazing, now i can finally sleep. Highly recommend The Mattress Warehouse.
Written by: Hamza
10 June 2026 at 23:49:44
Immediate assistance and was easy to communicate with the brand manager for my Airbnb requirements
Immediate assistance and was easy to communicate with the brand manager for my Airbnb requirements. Victor and Sbongiseni have always been super helpful in their deliveries, even when I am not around to collect.
Written by: Lufuno
9 June 2026 at 17:50:11
Awesome Wonderful ...
Awesome Wonderful Great Comfortable Hoping for a good sleep Seally is good Experience True Great Cool Lovely
Written by: Debbie K
8 June 2026 at 14:42:49
Had great help from ...
Had great help from Zonke who assist me,with both my orders, she was amazing
Written by: Colleen L
6 June 2026 at 19:23:37
Delivery was timely ...
Delivery was timely and the drivers were friendly and helpful
Written by: Linus
5 June 2026 at 16:32:45
Philip & Godfrey gav...
Philip & Godfrey gave good service As they delivered my mattress in once piece with no damages and they also assisted with careful precision to carry the mattress inside , They were very kind & professional
Written by: Refentse R
4 June 2026 at 10:57:29
Philip and Godfrey w...
Philip and Godfrey was very friendly and they gave us good service
Written by: Alta C
4 June 2026 at 10:20:49
I dealt with Zonke Lwana & she kept me in the loop regarding my order
I dealt with Zonke Lwana & she kept me in the loop regarding my order. I took some time from the KOOI Manufacturers to sort my order, but Zonke kept me posted. Iu2019m a satisfied client! Thank you Zonke! Well done on doing a splendid job! Regards Alta Cooke

Kooi Hospitality Gentle Bed
R 0.00
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Delivery estimate: 6-10 business days. (main city hubs)
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Rated the best bed company in South Africa.
Based on 6321 reviews
Written by: Lameesah K
12 June 2026 at 17:25:14
u2b50u2b50u2b50u2b50u2b50 Outstanding Service from Mattress Warehouse!
From the moment I placed my order, the service was exceptional. A special thank you to Sboniso Faya, who contacted me to ensure my order had been received, asked all the relevant questions, and went above and beyond to arrange delivery within my preferred time frame. His professionalism and attention to detail made the entire process seamless.
n
nI would also like to extend my sincere appreciation to Victor and Sbongiseni for the amazing delivery service. They were punctual, friendly, professional, and handled everything with great care. Their positive attitude and efficiency made the delivery experience stress-free and enjoyable.
n
nIt's rare to receive such outstanding customer service from start to finish. Thank you to Sboniso, Victor, and Sbongiseni for exceeding expectations. I highly recommend Mattress Warehouse and will definitely be a returning customer! ud83dudc4fud83dudc4fud83dudc4fu2b50u2b50u2b50u2b50u2b50
Written by: Keshnee N
12 June 2026 at 16:27:39
Great Service
Mboh & Thabani assisted with the delivery of my mattress. They were efficient and very punctual.
Written by: Benjamin N
12 June 2026 at 14:25:53
Excellent first time purchase with The Mattress Warehouse
Victor and Sbongiseni was excellent during the delivery and extremely helpful, they brought an excellent presence. The bed is absolutely amazing, now i can finally sleep. Highly recommend The Mattress Warehouse.
Written by: Hamza
10 June 2026 at 23:49:44
Immediate assistance and was easy to communicate with the brand manager for my Airbnb requirements
Immediate assistance and was easy to communicate with the brand manager for my Airbnb requirements. Victor and Sbongiseni have always been super helpful in their deliveries, even when I am not around to collect.
Written by: Lufuno
9 June 2026 at 17:50:11
Awesome Wonderful ...
Awesome Wonderful Great Comfortable Hoping for a good sleep Seally is good Experience True Great Cool Lovely
Written by: Debbie K
8 June 2026 at 14:42:49
Had great help from ...
Had great help from Zonke who assist me,with both my orders, she was amazing
Written by: Colleen L
6 June 2026 at 19:23:37
Delivery was timely ...
Delivery was timely and the drivers were friendly and helpful
Written by: Linus
5 June 2026 at 16:32:45
Philip & Godfrey gav...
Philip & Godfrey gave good service As they delivered my mattress in once piece with no damages and they also assisted with careful precision to carry the mattress inside , They were very kind & professional
Written by: Refentse R
4 June 2026 at 10:57:29
Philip and Godfrey w...
Philip and Godfrey was very friendly and they gave us good service
Written by: Alta C
4 June 2026 at 10:20:49
I dealt with Zonke Lwana & she kept me in the loop regarding my order
I dealt with Zonke Lwana & she kept me in the loop regarding my order. I took some time from the KOOI Manufacturers to sort my order, but Zonke kept me posted. Iu2019m a satisfied client! Thank you Zonke! Well done on doing a splendid job! Regards Alta Cooke
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About

Kooi Hospitality Gentle Bed
Comfort Level

Medium

Warranty

15 Years Service Warranty

2 Year Guarantee

Weight Limit

110 kg per person

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Description

Transform your guest rooms or main bedroom into havens of relaxation with the Kooi Hospitality Gentle Bed. This 230mm high mattress, crafted with multilayer high-density pure foam, offers ultra-luxury with a plush feel. Your guests will enjoy exceptional comfort, and you can rest easy knowing you have invested in a high-quality, durable product for your establishment. Enhance your guests’ sleeping experience with the Kooi Gentle Hospitality Mattress, where luxury and comfort meet to provide an unforgettable stay

Features:

Comfort & Support
The Kooi Hospitality Gentle Mattress features a Multilayer High-Density Pure Foam Core, adding a touch of luxury to your hotel, guest house or resort. It combines Ultra-Plush Comfort Layers and a Firm High-Density Support Core to deliver both coziness and optimal support. The top and bottom panels, crafted from Hospitality-Grade Circular Knit Fabrics, ensure a premium feel. Additionally, the High-Density Ultra-Luxury Feel Pure Foam Deep Quilt enhances plushness, creating a sleep surface that offers unparalleled comfort and support for a restful, luxurious sleep experience.

Durability
Engineered for exceptional durability, this mattress is ideal for high-use environments like hospitality establishments. The Multilayer High-Density Pure Foam Core ensures superior longevity, maintaining its supportive and comfortable structure over time, even with frequent use. The top and bottom panels, made from hospitality-grade circular knit fabrics, withstand daily use while maintaining a luxurious feel. Additionally, the Heavy-Weight Un-Quilted Jacquard Fabric Border adds robustness and aesthetic appeal, reinforcing the mattress edges and contributing to its overall durability. This combination of high-quality materials and thoughtful design ensures that the Kooi Gentle Mattress remains a reliable, long-lasting investment for any establishment.  This is a turnable mattress and we recommend that you flip and rotate your new Kooi Hospitality Gentle mattress atleast twice a month. 

Convenience
Conveniently compressed and rolled, the mattress is easy to transport and set up. This feature significantly reduces the hassle of moving bulky mattresses through tight spaces, staircases, and hallways. This makes it an ideal choice for hotels and other hospitality establishments. The compact packaging simplifies the delivery process, ensuring a smooth and efficient upgrade to your accommodation.  

Summary of Kooi Hospitality Gentle Bed:

  • Ultra-luxury medium comfort feel
  • Core: Multilayer high-density pure foam
  • Panels: Hospitality-grade circular knit fabrics
  • Quilt: High-density pure foam deep quilt
  • Border: Heavy weight un-quilted Jacquard fabric
  • Turnable Mattress – Rotate and flip mattress atleast twice a month
  • Mattress height 230mm
  • 110kg per person is supported
  • 15-year warranty
  • 2-year guarantee
100 Day Comfort Trial Available:
Yes
Bedroom Type:
Guest, Main Bedroom
Comfort Level:
Medium
Fabric Type:
Jacquard
Guarantee (Year/s):
2 Year Guarantee
High Resilience Foam:
Yes
Latex Foam:
No
Limited Movement Transfer:
No
Mattress Type:
Foam
Mattress in Box:
Yes
Memory Foam:
No
Turn / No Turn Mattress:
Turn
Warranty (Year/s):
15 Years Service Warranty
Weight Capacity (kg):
110 kg
Zero Movement Transfer:
Yes
Medium
Beds in this comfort scale usually fits most people’s needs. 3 Rating beds can be seen as the equilibrium of the sleeping styles. They are perfect for guest bedrooms and are also well suited for the hospitality industry. This bed is normally soft enough for the average side sleeper and supportive enough for back and stomach sleepers.
Want to know how mattress Comfort levels are rated?
Find Out
Size Standard Dimentions Extra Length Dimentions
King 188 cm x 183 cm 200 cm x 183 cm
Queen 188 cm x 152 cm 200 cm x 152 cm
Double 188 cm x 137 cm 200 cm x 137 cm
Three Quarter 188 cm x 107 cm 200 cm x 107 cm
Single 188 cm x 91 cm 200 cm x 91 cm
Product Reviews (4)
Overall customer rating
5.00

See what others have to say...

  1. Freliza (verified owner)

    I need a new bed, if someone can contact me pls my nr is 0825290707

  2. tmw-mandy (verified owner)

    Hey Freliza,
    We will contact you shortly.

  3. Naomi Hillerman (verified owner)

    Thanks for the guidance in purchasing the perfect bed from Sboniso. Greatly appreciated.

  4. andre (verified owner)

    Great bed, even better service from Meagan at the Nelspruit store

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