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Rated the best bed company in South Africa.
Based on 6277 reviews
Written by: Junu00e9 J
8 May 2026 at 15:57:46
Good day ud83dude03 I wanted to extend a heartfelt thank you for the excellent service regarding my mattress delivery
Good day ud83dude03 I wanted to extend a heartfelt thank you for the excellent service regarding my mattress delivery. The delivery team Mzwandile and Sino was absolutely fantastic, and I really appreciate their professionalism. I look forward to working with you again in the future!
Written by: Devlyn C
7 May 2026 at 12:31:09
Great experience from initiating the sale to delivery
Great experience from initiating the sale to delivery. Sboniso was a great salesman, keeping me in the loop with everything. Mboh and his colleague were awesome with the delivery. Very careful and fast appreciate their assistance
Written by: Rika J
6 May 2026 at 19:47:41
Professional staff, excellent service
The Mattress Warehouse did not disappoint. A special thank you to Gift from Telesales for her professionalism, quick thinking, and patience. We encountered a small hiccup with my delivery, but she handled it exceptionally well and kept the line of communication open. With the support of the delivery team, Dennis and Vusi, everything was resolved smoothly and friendly and my order was delivered on time. Excellent service all around!
Written by: Andrew W
6 May 2026 at 17:13:43
Great service
I bought a mattress. cover and pillows. . Excellent friendly service and on time delivery.
Written by: Kim
6 May 2026 at 17:09:02
Excellent Service
I would like to compliment Nadine from Mattress Warehouse online for her excellent service. This is the second time Iu2019ve dealt with her, and once again she went above and beyond. She was friendly, professional, knowledgeable, and extremely helpful throughout the process. The overall service from Mattress Warehouse was also excellent and made the entire experience smooth and pleasant. Thank you, Nadine, for consistently providing such outstanding customer service, and thank you to Mattress Warehouse for offering the most competitive prices as well.
Written by: Phuti P
5 May 2026 at 09:26:52
Philip provided excellent service
Philip provided excellent service. He was professional, helpful, patient, and assisted me efficiently.
Written by: Moahi
1 May 2026 at 15:48:14
Excellent service, on time delivery, continued communication until items are delivered
Excellent service, on time delivery, continued communication until items are delivered. Friendly staff who are always willing to help
Written by: Rochelle
30 April 2026 at 22:21:39
Iu2019ve had a great experience with The Matrass Warehouse
Iu2019ve had a great experience with The Matrass Warehouse. The service has been excellent, and Iu2019m very happy with the mattresses Iu2019ve purchased. A special thank you to Jadene Packrisamy for her friendly and helpful assistance. Highly recommended!
Written by: Rochelle
30 April 2026 at 22:17:10
The service has been excellent
The service has been excellent. A special thank you to Jadene Packrisamy for her friendly and helpful assistance. Highly recommended!
Written by: Nirvashni N
29 April 2026 at 10:18:12
The attendant, Futur...
The attendant, Future, was friendly, efficient and had good knowledge of product

Kooi Hospitality Gentle Bed
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Delivery estimate: 6-10 business days. (main city hubs)
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Rated the best bed company in South Africa.
Based on 6277 reviews
Written by: Junu00e9 J
8 May 2026 at 15:57:46
Good day ud83dude03 I wanted to extend a heartfelt thank you for the excellent service regarding my mattress delivery
Good day ud83dude03 I wanted to extend a heartfelt thank you for the excellent service regarding my mattress delivery. The delivery team Mzwandile and Sino was absolutely fantastic, and I really appreciate their professionalism. I look forward to working with you again in the future!
Written by: Devlyn C
7 May 2026 at 12:31:09
Great experience from initiating the sale to delivery
Great experience from initiating the sale to delivery. Sboniso was a great salesman, keeping me in the loop with everything. Mboh and his colleague were awesome with the delivery. Very careful and fast appreciate their assistance
Written by: Rika J
6 May 2026 at 19:47:41
Professional staff, excellent service
The Mattress Warehouse did not disappoint. A special thank you to Gift from Telesales for her professionalism, quick thinking, and patience. We encountered a small hiccup with my delivery, but she handled it exceptionally well and kept the line of communication open. With the support of the delivery team, Dennis and Vusi, everything was resolved smoothly and friendly and my order was delivered on time. Excellent service all around!
Written by: Andrew W
6 May 2026 at 17:13:43
Great service
I bought a mattress. cover and pillows. . Excellent friendly service and on time delivery.
Written by: Kim
6 May 2026 at 17:09:02
Excellent Service
I would like to compliment Nadine from Mattress Warehouse online for her excellent service. This is the second time Iu2019ve dealt with her, and once again she went above and beyond. She was friendly, professional, knowledgeable, and extremely helpful throughout the process. The overall service from Mattress Warehouse was also excellent and made the entire experience smooth and pleasant. Thank you, Nadine, for consistently providing such outstanding customer service, and thank you to Mattress Warehouse for offering the most competitive prices as well.
Written by: Phuti P
5 May 2026 at 09:26:52
Philip provided excellent service
Philip provided excellent service. He was professional, helpful, patient, and assisted me efficiently.
Written by: Moahi
1 May 2026 at 15:48:14
Excellent service, on time delivery, continued communication until items are delivered
Excellent service, on time delivery, continued communication until items are delivered. Friendly staff who are always willing to help
Written by: Rochelle
30 April 2026 at 22:21:39
Iu2019ve had a great experience with The Matrass Warehouse
Iu2019ve had a great experience with The Matrass Warehouse. The service has been excellent, and Iu2019m very happy with the mattresses Iu2019ve purchased. A special thank you to Jadene Packrisamy for her friendly and helpful assistance. Highly recommended!
Written by: Rochelle
30 April 2026 at 22:17:10
The service has been excellent
The service has been excellent. A special thank you to Jadene Packrisamy for her friendly and helpful assistance. Highly recommended!
Written by: Nirvashni N
29 April 2026 at 10:18:12
The attendant, Futur...
The attendant, Future, was friendly, efficient and had good knowledge of product
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About

Kooi Hospitality Gentle Bed
Comfort Level

Medium

Warranty

15 Years Service Warranty

2 Year Guarantee

Weight Limit

110 kg per person

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Description

Transform your guest rooms or main bedroom into havens of relaxation with the Kooi Hospitality Gentle Bed. This 230mm high mattress, crafted with multilayer high-density pure foam, offers ultra-luxury with a plush feel. Your guests will enjoy exceptional comfort, and you can rest easy knowing you have invested in a high-quality, durable product for your establishment. Enhance your guests’ sleeping experience with the Kooi Gentle Hospitality Mattress, where luxury and comfort meet to provide an unforgettable stay

Features:

Comfort & Support
The Kooi Hospitality Gentle Mattress features a Multilayer High-Density Pure Foam Core, adding a touch of luxury to your hotel, guest house or resort. It combines Ultra-Plush Comfort Layers and a Firm High-Density Support Core to deliver both coziness and optimal support. The top and bottom panels, crafted from Hospitality-Grade Circular Knit Fabrics, ensure a premium feel. Additionally, the High-Density Ultra-Luxury Feel Pure Foam Deep Quilt enhances plushness, creating a sleep surface that offers unparalleled comfort and support for a restful, luxurious sleep experience.

Durability
Engineered for exceptional durability, this mattress is ideal for high-use environments like hospitality establishments. The Multilayer High-Density Pure Foam Core ensures superior longevity, maintaining its supportive and comfortable structure over time, even with frequent use. The top and bottom panels, made from hospitality-grade circular knit fabrics, withstand daily use while maintaining a luxurious feel. Additionally, the Heavy-Weight Un-Quilted Jacquard Fabric Border adds robustness and aesthetic appeal, reinforcing the mattress edges and contributing to its overall durability. This combination of high-quality materials and thoughtful design ensures that the Kooi Gentle Mattress remains a reliable, long-lasting investment for any establishment.  This is a turnable mattress and we recommend that you flip and rotate your new Kooi Hospitality Gentle mattress atleast twice a month. 

Convenience
Conveniently compressed and rolled, the mattress is easy to transport and set up. This feature significantly reduces the hassle of moving bulky mattresses through tight spaces, staircases, and hallways. This makes it an ideal choice for hotels and other hospitality establishments. The compact packaging simplifies the delivery process, ensuring a smooth and efficient upgrade to your accommodation.  

Summary of Kooi Hospitality Gentle Bed:

  • Ultra-luxury medium comfort feel
  • Core: Multilayer high-density pure foam
  • Panels: Hospitality-grade circular knit fabrics
  • Quilt: High-density pure foam deep quilt
  • Border: Heavy weight un-quilted Jacquard fabric
  • Turnable Mattress – Rotate and flip mattress atleast twice a month
  • Mattress height 230mm
  • 110kg per person is supported
  • 15-year warranty
  • 2-year guarantee
100 Day Comfort Trial Available:
Yes
Bedroom Type:
Guest, Main Bedroom
Comfort Level:
Medium
Fabric Type:
Jacquard
Guarantee (Year/s):
2 Year Guarantee
High Resilience Foam:
Yes
Latex Foam:
No
Limited Movement Transfer:
No
Mattress Type:
Foam
Mattress in Box:
Yes
Memory Foam:
No
Turn / No Turn Mattress:
Turn
Warranty (Year/s):
15 Years Service Warranty
Weight Capacity (kg):
110 kg
Zero Movement Transfer:
Yes
Medium
Beds in this comfort scale usually fits most people’s needs. 3 Rating beds can be seen as the equilibrium of the sleeping styles. They are perfect for guest bedrooms and are also well suited for the hospitality industry. This bed is normally soft enough for the average side sleeper and supportive enough for back and stomach sleepers.
Want to know how mattress Comfort levels are rated?
Find Out
Size Standard Dimentions Extra Length Dimentions
King 188 cm x 183 cm 200 cm x 183 cm
Queen 188 cm x 152 cm 200 cm x 152 cm
Double 188 cm x 137 cm 200 cm x 137 cm
Three Quarter 188 cm x 107 cm 200 cm x 107 cm
Single 188 cm x 91 cm 200 cm x 91 cm
Product Reviews (4)
Overall customer rating
5.00

See what others have to say...

  1. Freliza (verified owner)

    I need a new bed, if someone can contact me pls my nr is 0825290707

  2. tmw-mandy (verified owner)

    Hey Freliza,
    We will contact you shortly.

  3. Naomi Hillerman (verified owner)

    Thanks for the guidance in purchasing the perfect bed from Sboniso. Greatly appreciated.

  4. andre (verified owner)

    Great bed, even better service from Meagan at the Nelspruit store

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