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Rated the best bed company in South Africa.
Based on 6241 reviews
Written by: Andrei A
15 April 2026 at 15:18:41
Very positive experience when purchasing from the Mattress Warehouse
Very positive experience when purchasing from the Mattress Warehouse. Zonke Lwana was my point of contact. She was always available to address any concerns or queries that I had regarding my purchase. More generally, I really appreciate the level of service that I received, from pre-purchase information, to delivery, to aftersales support. Great company and staff! Thank you!
Written by: Dricky D
15 April 2026 at 14:25:26
jaydene, victor and ...
jaydene, victor and sbongesini You are a delight to work with
Written by: Quintin G
15 April 2026 at 12:24:36
Jaydene was very professional and helpful
Jaydene was very professional and helpful. Excellent service. Thank you
Written by: Kishan P
13 April 2026 at 11:14:05
Very happy with my purchase
Friendly staff, good variety, and quick delivery. Very happy with my purchase!
Written by: Nick N
13 April 2026 at 08:33:43
I would like to writ...
I would like to write a review about The Mattress Warehouse..What an Amazing buying expieriece from day one Zonke assisted me in finding the perfect bed.Always feedback on delivery and aftersales follow up from Zonke..Amazing person to deal with.Thank you so much Zonke.Kind Regards.Nick
Written by: Sameer
10 April 2026 at 21:27:50
Delivery was on time...
Delivery was on time and very accommodating to my schedule the bed is great quality
Written by: Lisa L
10 April 2026 at 12:00:31
Victor and Sbongisel...
Victor and Sbongisela delivers my mattress before the expected time and weu2019re very friendly and efficient
Written by: Rorke S
9 April 2026 at 16:21:25
After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer
After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer. (Sorry Sealy, you lost out. Serta, your mattress that we settled on is great!) We then had to purchase another mattress for one of the children, & we immediately went back to them for this additional purchase given their service, & once again Zonke made sure it happened for us. This second order was delivered within 24 hours of placing our order, & the delivery was so professionally handled by Victor & Thabani, who phoned ahead of time to check all was in order, & arrived at exactly the time they gave. Nothing was too much trouble for them. They were friendly & very courtious & accomodating. They set up the bed and took away the packaging as well. I cannot recommend Mattress Warehouse in Durban more highly!
Written by: Mariske
9 April 2026 at 16:07:56
Very efficient and helpful
Very efficient and helpful. Jadene Packrisamy was very friendly and made sure everything was in order.
Written by: Aadil
9 April 2026 at 15:07:28
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service. When I purchased my mattress online I didn't expect a call from a lady asking courteous and crucial questions regarding my purchase to reassure my satisfaction. When it came to delivery they did call to check availability and Victor and Thabani delivered my mattress sufficiently. Thank You Mattress Warehouse!

Kooi Hospitality Gentle Mattress
R 3,399.00
R 3,399.00
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Delivery estimate: 6-10 business days. (main city hubs)
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Rated the best bed company in South Africa.
Based on 6241 reviews
Written by: Andrei A
15 April 2026 at 15:18:41
Very positive experience when purchasing from the Mattress Warehouse
Very positive experience when purchasing from the Mattress Warehouse. Zonke Lwana was my point of contact. She was always available to address any concerns or queries that I had regarding my purchase. More generally, I really appreciate the level of service that I received, from pre-purchase information, to delivery, to aftersales support. Great company and staff! Thank you!
Written by: Dricky D
15 April 2026 at 14:25:26
jaydene, victor and ...
jaydene, victor and sbongesini You are a delight to work with
Written by: Quintin G
15 April 2026 at 12:24:36
Jaydene was very professional and helpful
Jaydene was very professional and helpful. Excellent service. Thank you
Written by: Kishan P
13 April 2026 at 11:14:05
Very happy with my purchase
Friendly staff, good variety, and quick delivery. Very happy with my purchase!
Written by: Nick N
13 April 2026 at 08:33:43
I would like to writ...
I would like to write a review about The Mattress Warehouse..What an Amazing buying expieriece from day one Zonke assisted me in finding the perfect bed.Always feedback on delivery and aftersales follow up from Zonke..Amazing person to deal with.Thank you so much Zonke.Kind Regards.Nick
Written by: Sameer
10 April 2026 at 21:27:50
Delivery was on time...
Delivery was on time and very accommodating to my schedule the bed is great quality
Written by: Lisa L
10 April 2026 at 12:00:31
Victor and Sbongisel...
Victor and Sbongisela delivers my mattress before the expected time and weu2019re very friendly and efficient
Written by: Rorke S
9 April 2026 at 16:21:25
After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer
After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer. (Sorry Sealy, you lost out. Serta, your mattress that we settled on is great!) We then had to purchase another mattress for one of the children, & we immediately went back to them for this additional purchase given their service, & once again Zonke made sure it happened for us. This second order was delivered within 24 hours of placing our order, & the delivery was so professionally handled by Victor & Thabani, who phoned ahead of time to check all was in order, & arrived at exactly the time they gave. Nothing was too much trouble for them. They were friendly & very courtious & accomodating. They set up the bed and took away the packaging as well. I cannot recommend Mattress Warehouse in Durban more highly!
Written by: Mariske
9 April 2026 at 16:07:56
Very efficient and helpful
Very efficient and helpful. Jadene Packrisamy was very friendly and made sure everything was in order.
Written by: Aadil
9 April 2026 at 15:07:28
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service. When I purchased my mattress online I didn't expect a call from a lady asking courteous and crucial questions regarding my purchase to reassure my satisfaction. When it came to delivery they did call to check availability and Victor and Thabani delivered my mattress sufficiently. Thank You Mattress Warehouse!
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About

Kooi Hospitality Gentle Mattress
Comfort Level

Medium

Warranty

15 Years Service Warranty

2 Year Guarantee

Weight Limit

110 kg per person

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Description

Transform your guest rooms or main bedroom into havens of relaxation with the Kooi Hospitality Gentle Mattress. This 230mm high mattress, crafted with multilayer high-density pure foam, offers ultra-luxury with a plush feel. Your guests will enjoy exceptional comfort, and you can rest easy knowing you have invested in a high-quality, durable product for your establishment. Enhance your guests’ sleeping experience with the Kooi Gentle Hospitality Mattress, where luxury and comfort meet to provide an unforgettable stay

Features:

Comfort & Support
The Kooi Hospitality Gentle Mattress features a Multilayer High-Density Pure Foam Core, adding a touch of luxury to your hotel, guest house or resort. It combines Ultra-Plush Comfort Layers and a Firm High-Density Support Core to deliver both coziness and optimal support. The top and bottom panels, crafted from Hospitality-Grade Circular Knit Fabrics, ensure a premium feel. Additionally, the High-Density Ultra-Luxury Feel Pure Foam Deep Quilt enhances plushness, creating a sleep surface that offers unparalleled comfort and support for a restful, luxurious sleep experience.

Durability
Engineered for exceptional durability, this mattress is ideal for high-use environments like hospitality establishments. The Multilayer High-Density Pure Foam Core ensures superior longevity, maintaining its supportive and comfortable structure over time, even with frequent use. The top and bottom panels, made from hospitality-grade circular knit fabrics, withstand daily use while maintaining a luxurious feel. Additionally, the Heavy-Weight Un-Quilted Jacquard Fabric Border adds robustness and aesthetic appeal, reinforcing the mattress edges and contributing to its overall durability. This combination of high-quality materials and thoughtful design ensures that the Kooi Gentle Mattress remains a reliable, long-lasting investment for any establishment.  This is a turnable mattress and we recommend that you flip and rotate your new Kooi Hospitality Gentle mattress atleast twice a month. 

Convenience
Conveniently compressed and rolled, the mattress is easy to transport and set up. This feature significantly reduces the hassle of moving bulky mattresses through tight spaces, staircases, and hallways. This makes it an ideal choice for hotels and other hospitality establishments. The compact packaging simplifies the delivery process, ensuring a smooth and efficient upgrade to your accommodation.  

Summary of Kooi Hospitality Gentle Mattress:

  • Ultra-luxury medium comfort feel
  • Core: Multilayer high-density pure foam
  • Panels: Hospitality-grade circular knit fabrics
  • Quilt: High-density pure foam deep quilt
  • Border: Heavy weight un-quilted Jacquard fabric
  • Turnable Mattress – Rotate and flip mattress atleast twice a month
  • Mattress height 230mm
  • 110kg per person is supported
  • 15-year warranty
  • 2-year guarantee
100 Day Comfort Trial Available:
Yes
All Available Sizes:
Single, Single XL, Three Quarter, Three Quarter XL, Double, Double XL, Queen, Queen XL, King, King XL
Bedroom Type:
Guest, Main Bedroom
Comfort Level:
Medium
Fabric Type:
Jacquard
Guarantee (Year/s):
2 Year Guarantee
High Resilience Foam:
Yes
Latex Foam:
No
Limited Movement Transfer:
No
Mattress Type:
Foam
Mattress in Box:
Yes
Memory Foam:
No
Selected Size Dimensions:
23 cm
Turn / No Turn Mattress:
Turn
Warranty (Year/s):
15 Years Service Warranty
Weight Capacity (kg):
110 kg
Zero Movement Transfer:
Yes
Medium
Beds in this comfort scale usually fits most people’s needs. 3 Rating beds can be seen as the equilibrium of the sleeping styles. They are perfect for guest bedrooms and are also well suited for the hospitality industry. This bed is normally soft enough for the average side sleeper and supportive enough for back and stomach sleepers.
Want to know how mattress Comfort levels are rated?
Find Out
Size Standard Dimentions Extra Length Dimentions
King 188 cm x 183 cm 200 cm x 183 cm
Queen 188 cm x 152 cm 200 cm x 152 cm
Double 188 cm x 137 cm 200 cm x 137 cm
Three Quarter 188 cm x 107 cm 200 cm x 107 cm
Single 188 cm x 91 cm 200 cm x 91 cm
Product Reviews (2)
Overall customer rating
5.00

See what others have to say...

  1. Sue Brits (verified owner)

    A fantastic product! I purchased 3 singles and the best mattresses for quality and so reasonably priced.

  2. Kerry Boddington (verified owner)

    It a 10/10 rating. Very happy with my purchase.

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