After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer
After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer. (Sorry Sealy, you lost out. Serta, your mattress that we settled on is great!) We then had to purchase another mattress for one of the children, & we immediately went back to them for this additional purchase given their service, & once again Zonke made sure it happened for us. This second order was delivered within 24 hours of placing our order, & the delivery was so professionally handled by Victor & Thabani, who phoned ahead of time to check all was in order, & arrived at exactly the time they gave. Nothing was too much trouble for them. They were friendly & very courtious & accomodating. They set up the bed and took away the packaging as well. I cannot recommend Mattress Warehouse in Durban more highly!
Very efficient and helpful
Very efficient and helpful. Jadene Packrisamy was very friendly and made sure everything was in order.
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service. When I purchased my mattress online I didn't expect a call from a lady asking courteous and crucial questions regarding my purchase to reassure my satisfaction. When it came to delivery they did call to check availability and Victor and Thabani delivered my mattress sufficiently. Thank You Mattress Warehouse!
My experience was a 10/10 Thabani and Victor were very helpful
My experience was a 10/10 Thabani and Victor were very helpful. Professional also
Nadine was fantastic from the moment I contacted The Mattress Warehouse and helped me get exactly what I wanted quickly
Nadine was fantastic from the moment I contacted The Mattress Warehouse and helped me get exactly what I wanted quickly. The delivery staff were fantastic.
The delivery of the ...
The delivery of the mattress was on time and properly handled to avoid damage
I've been using the mattresses for my holiday letting apartment and have received a 10/10 rating on Booking
I've been using the mattresses for my holiday letting apartment and have received a 10/10 rating on Booking.com for bed comfort so I am happy with it. The service is great with good communication, Mboh and Sbongiseni went out of their way to assist in delivering the mattress when I was away from home.
It was cool smooth a...
It was cool smooth and easy thanks to the wherehous
Precious is truly phenomenalu2014friendly, welcoming, and an absolute pleasure to work with
Precious is truly phenomenalu2014friendly, welcoming, and an absolute pleasure to work with. She made the entire process of purchasing my mattress feel effortless and stress-free. Highly appreciated!
Excellent service
Excellent service from the sales department. Very professional help and advise from Christa. Thank you
6 Reasons Why Kooi Beds are The Best Mattress for Active People
Hi i am looking for King size , i would like to do the 6 months interest free payment , i would like to make an appointment to come on th 9 March 2025
Hello Nokuthula,
We’d love to have you visit one of our stores and our team will be happy to assist you with your application as well as with your new bed order. Please note that we are open Mondays-Fridays from 7:30-17:30.
good quality beds, I have been sleeping on Serta bed for 12 years.