Cash on Delivery
Cash on Delivery (COD) orders is accepted within main city hubs. This is an easy payment option that only requires the correct amount of cash on hand when your goods are delivered. Take note that the payment should be done in South African Rand.
You can now pay with your master or visa card on delivery in Cape Town, Nelspruit, Johannesburg, Pretoria, Durban, Polokwane and the greater Gauteng area.
Pay with your card after we deliver.
Free delivery on all products delivered within standard delivery areas.
Standard Delivery Areas:
Cape Town, Durban, Johannesburg, Pretoria, Centurion, Bloemfontein, Port Elizabeth, Nelspruit, and Polokwane.
Lead Times
Sometimes you will receive your order in more than one delivery if the product you ordered is from different factories or warehouses. By doing your delivery without any middleman you are assured of always getting the best possible price on your new bed straight from the factory warehouse. This means that you may receive your order in more than one delivery if you have purchased several items from different factories.
Our deliveries are done from Monday to Sunday during our business hours. If you require a special delivery time please contact us at 0861007000 and we will try our very best to accommodate you.
We will always try and give you a call before delivering.
Deliveries in main city hubs are done within 3-5 working days if the product is in stock.
Please give us a call to confirm if a product is in stock if your delivery is urgent. If you are not within the main city hub please contact us for a delivery time.
Non-Standard Delivery Areas
Within 100km radius: Free
Between 100-150km: R250
Beyond 150km: R500
Still unsure? Please Contact us for a delivery quotation at sales@themattresswarehouse.co.za
I need 2 single bed mattresses to be delivered in Cape St Francis on Monday 23 April 2018. What mattress would you recommend? And the price? Delivery fee?
Hi Beatrice,
Can you please provide us with your contact detail?
Hello. I am in need of a double bed to be delivered in Maitland on Monday the 23rd of April 2018. Please contact me for more details
Hi Thakasani,
Can you please provide us with your contact detail?
Very disappointing service. Confirmed before placing an order that delivery would be done within the week, only to be told after payment was made that I will only receive delivery another week later.
Good Day Sir
I trust you are well!
Would hereby like to apologize for the inconvenience that you have experienced.
Thank you for notifying us and would like to request more contact details of you or you are welcome to reply to my email with anything you are not satisfied within you’re shopping experience with us.
As part of the constant improvement in service to our clients, we value your communication to us very much.
Looking forward to assisting you
Hi, what is the possibility for the Sealy Ava Queen size bed to be delivered on Tuesday 1 May 2018?
Please let me know asap.
Hey where about in Capetown yourl are based soo I can come see the beds thank you.
Hi Tasneem,
The Mattress Warehouse Cape Town: Unit 6, Epic Industrial Park, 39 Berkley Road (Entrance in Bax Street), Maitland, Cape Town 7405
i want to come to your johannesburg shop
Hey Sello,
You are more than welcome to visit our Midrand or Randburg branch.
I need a double bed and base for delivery in Westville Durban.
Hi Louise,
Can you please provide us with your contact number.
I need 1 queen bed and 2 single beds in KZN Empangeni.
Hi Halala,
Someone from our sales department will be in contact with you shortly.
Good day
Where about is Midrand branch?
Dear Faith,
Here is the address for our Midrand branch:
The Mattress Warehouse Midrand, Unit 14, Midline Business Park, 877 Richards Drive, Midrand, 1682
I am in Lesotho but close to fouriesburg free satate. I want to buy a bed from your warehouse, how do I get it delivered to me?
Hi Lebohang,
Someone from our team will contact you shortly.
How much would delivery of a QueenXL bed to Newcastle , KZN,cost ?
Hi Zandile, delivery to Newcastle will be R500
Hi. I live in Parys and work in Vanderbijlpark. Will you be able to deliver to one of these areas?
Hi Wendy, one of our friendly staff members will be in contact with you shortly. Please keep an eye on your email.
How much would delivery to jeffreys bay be?
Hi Siphokazi, free delivery to Jeffreys Bay.
Can I buy online and collect in store?
Hi Caroline, yes absolutely.
Hi I would like to know if you deliver to Hillcrest KZN ? (Durban)
Hi Nicole, yes we do deliver to Hillcrest.
wat sal aflewering in Bothaville kos?
Hi Sunette, Bothaville is ongelukkig n “outline area”, so aflewering sal R500 wees.
as ek vandag bestel, hoe lank behoort dit te neem voor ek aflewering kry in Bothaville?
Hi Sunette, na watse produkte kyk jy om te koop?
Hi there
I would like to order the Cloud Nine Epic Comfort Queen Set. Please advise how much you charge for delivery to Rustenburg. Also please advise how soon can I get my order if I place the order today.
Thanks
Hi Bankane, one of our friendly staff will be in contact shortly.
Hi I’m looki g for 2 x single strandmattress Dream me. What would delivery cost to Sedgefield, garden route. How oong for drlivery..
Many thanjs
Hi Anne, one of our friendly staff will be in contact soon.
Hi
What is the charge for delivery to Glenvista in JHB South from your Randburg branch please?
Hi Lin, delivery to Glenvista in JHB will be free of charge.
Good morning.
I Ordered my bed last Saturday, with the expectation of it being delivered on Friday. Could you please send me a more accurate date of delivery? As I need this bed for my Parents arrival for the festive season.
Many thanks,
Lara Boshoff
Hi Lara, I will get someone to contact you ASAP.
Thanks
Hi, I placed a order, just wanted to know when delivery will be shipped. Did not check availability before ordering. 0812448139 my contact number, #TMW-O-254708
December 3, 2018
Processing
R6,636.00 for 4 items
Hi Rodger, I will ask one of our friendly staff to get in touch with you ASAP.
Hi
I ordered a queen mattress on the 27th of November 2018. Proof of payment was sent via email and payment was done via eft. I was told that stock would received this past Saturday and that delivery would be made on Monday. On Monday I called to confirm if stock was received and I was told that my payment does not reflect on the system and that it usually takes 4 days for payments to clear up of using a different bank. It is now 6 working days and still payment is not reflecting on your system. But on my side it shows that the payment has gone through.
Hi Lee Ann, I spoke to the branch manager, and she told me that you came to an agreement that your mattress will be delivered on Thursday?
Hi where are you based in Port Elizabeth I want to come and check the beds
Hi Usisipho, here is the address for The Mattress Warehouse Port Elizabeth branch:
Address:
Shop 13 & 14B, Warehouse C
Access Retail Park
Buffelsfontein Road
Walmer
Port Elizabeth
6070
https://www.themattresswarehouse.co.za/contact-us/
Hi there,
I am interested to buy a queen-size mattress but I am in Richards Bay(KZN). How much the delivery because it beyond 150km
Hi Bonginkosi, I will get one of our friendly staff to contact you ASAP.
I need a queen size xL mattress to be delivered in mooikloof ridge Pretoria east . How much is the Mattress ?
Hi Henry, one of our friendly staff members will be in contact with you shortly.