Very positive experience when purchasing from the Mattress Warehouse
Very positive experience when purchasing from the Mattress Warehouse. Zonke Lwana was my point of contact. She was always available to address any concerns or queries that I had regarding my purchase. More generally, I really appreciate the level of service that I received, from pre-purchase information, to delivery, to aftersales support. Great company and staff! Thank you!
jaydene, victor and ...
jaydene, victor and sbongesini You are a delight to work with
Jaydene was very professional and helpful
Jaydene was very professional and helpful. Excellent service. Thank you
Very happy with my purchase
Friendly staff, good variety, and quick delivery. Very happy with my purchase!
I would like to writ...
I would like to write a review about The Mattress Warehouse..What an Amazing buying expieriece from day one Zonke assisted me in finding the perfect bed.Always feedback on delivery and aftersales follow up from Zonke..Amazing person to deal with.Thank you so much Zonke.Kind Regards.Nick
Delivery was on time...
Delivery was on time and very accommodating to my schedule the bed is great quality
Victor and Sbongisel...
Victor and Sbongisela delivers my mattress before the expected time and weu2019re very friendly and efficient
After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer
After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer. (Sorry Sealy, you lost out. Serta, your mattress that we settled on is great!) We then had to purchase another mattress for one of the children, & we immediately went back to them for this additional purchase given their service, & once again Zonke made sure it happened for us. This second order was delivered within 24 hours of placing our order, & the delivery was so professionally handled by Victor & Thabani, who phoned ahead of time to check all was in order, & arrived at exactly the time they gave. Nothing was too much trouble for them. They were friendly & very courtious & accomodating. They set up the bed and took away the packaging as well. I cannot recommend Mattress Warehouse in Durban more highly!
Very efficient and helpful
Very efficient and helpful. Jadene Packrisamy was very friendly and made sure everything was in order.
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service
Im not going to lie and because the service was excellent I really want to rate The Mattress Warehouse outstanding service. When I purchased my mattress online I didn't expect a call from a lady asking courteous and crucial questions regarding my purchase to reassure my satisfaction. When it came to delivery they did call to check availability and Victor and Thabani delivered my mattress sufficiently. Thank You Mattress Warehouse!
I have bought this mattress for my daughter and there is no more complains ,she is very happy.
Do you get the kooi athlete matress in King XL
Received the most amazing customer service from the gents who extended their closing time and made sure I got a bed. Great service and a great bed at a reasonable price.
hi i have the Dbl Athlete Kooi, awesome bed and awesome service,..but due to surgery and machine implants i cannot sleep on my back or tummy, I am waking up with sore shoulders as i am broad shouldered, bed was purchased on 02 Jan 24 delivered on 04 Jan, i have no way to exchange as there is a R 1000 exchange requirement….
I recently ordered the Kooi mattress online from Mattress Warehouse and their service was impeccable from Adrian in sales who did his best to assist, to Justin and Tariq who delivered and unwrapped the bed for me. Great service all around. 🙂
Would love to thank Future for her outstanding service. She assisted me throughout my purchases . At Mattress Warehouse in Midrand.
Recently ordered a Kooi Athlete Bed. Christa and Daniella did everything to get my bed delivered to me ASAP! I definitely received exceptional service and about to make another purchase!
Exceptional service and LOVE my bed soo much!
I bought this Kooi Athletic mattress 1 year ago and it has been a great investment, I have solid dreamless sleep bc of the firmness. I am obese and the mattress hasn’t formed an indent from my body weight so it is very good quality.
Wow Judging from the customers reviews I’m going to do just that Buy me a kooi matress. I love the reviews So my next best thing is to order it . I cannot wait to try it out. I love the guarantee and warrantee on it. .
I bought a mattress for my child. Great experience buying it and excellent quality